FAQ

Asked before buying.

The questions teams actually ask us, answered the way we answer them on calls. Nothing here is legal fine print.

The product
What does Aethon actually do?+

Four things, in a loop. Moment Map finds the life events that create demand in your industry. AI Visibility Tracking measures how ChatGPT, Gemini, Claude, and Perplexity answer each one today. The Action Engine ships the citation-grade content and schema that win the recommendation. Revenue Attribution ties the presence you earn back to pipeline and closed revenue.

Is this paid placement inside AI assistants?+

No. There is no auction, no bid, and no ad unit inside any AI assistant. Aethon engineers the upstream signal that models use to form recommendations organically: structured data, citation-grade content in the places models retrieve from, and consistency across your public footprint. It compounds instead of stopping when spend stops.

Which AI platforms do you cover?+

ChatGPT, Gemini, Claude, and Perplexity. When any of them ships a major model update, we re-baseline your moments within 48 hours and show you the delta.

What is a "moment"?+

A life event that creates a need: an engagement, a layoff, a new hire, a diagnosis, a move. People share these with AI assistants conversationally, and the models translate them into product needs and recommendations before any product question is asked. Moments are the unit everything in Aethon is organized around.

How it works
How do you know what AI recommends without access to real user chats?+

We simulate. Each mapped moment is run as realistic conversations across all four platforms on a schedule, with varied phrasings and follow-ups, and we log who gets named, in what position, with what framing. We never see private user conversations, and we do not need to: the models answer the same situations consistently enough to measure.

How does Aethon actually move my visibility?+

Three vectors. Structured data the models parse without guessing. Citation-grade content placed where each target model retrieves from, matched to the moments you want to win. And feedback loops: we detect drift, see what the models started trusting instead, and re-deploy. No prompt injection, ever. It does not work for long and it torches trust.

How long until we see lift?+

Presence shifts inside 14 to 30 days for most moments, with Perplexity usually moving first because its retrieval is most citation-forward. Revenue attribution is reliable by week 6. We tag your baseline before anything ships so the lift is clean and arguable to a CFO.

Do you write the content or do we?+

Either. The Action Engine produces briefs with the claims, structure, and schema needed to win a specific moment. Your team or agency can execute them, or we ship finished drafts for your review. Everything passes through your brand and legal approval before it goes anywhere.

Pricing and plans
What does it cost?+

Starter is $199 a month: 50 tracked moments, all four platforms, weekly digest. Pro is $399: 250 moments plus the Action Engine and drift alerts. Business is $799: 600 moments, unlimited briefs, and moment-level revenue attribution. Enterprise is custom. Annual billing saves 20%, and every plan has unlimited seats. Full detail on the pricing page.

Do you charge per seat?+

No. Every plan includes unlimited workspace seats. You pay for the moments you track and the work Aethon ships, nothing else scales with headcount.

Does this replace my SEO team or agency?+

No. SEO targets typed queries and still matters. Aethon targets the conversations that happen before queries exist. Most teams run both, and the budget usually comes from brand search and display, the channels AI referrals are quietly eating.

Data and security
What data do you need from us?+

For visibility work, none beyond your brand and product facts. For attribution, a lightweight pixel on your site and, if you want pipeline tagging, a CSV export or API key you control. We start with the minimum and never require access to customer PII.

Who owns the content and data Aethon produces?+

You do. Briefs, content, schema, dashboards, and your moment baseline history are yours, exportable at any time, including if you leave.

How do you handle security?+

Enterprise-grade controls: encryption in transit and at rest, least-privilege access, audit logging on Atlas, SSO and SAML available. A custom DPA is available on Atlas plans.

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